随着英语的普及，职场人在商务工作中也越来越多的接触到英语了，要怎样利用商务英语口语，做到升职加薪呢？今天为大家整理了职场成人必备商务英语口语：如何谈判与投诉？

商务英语口语之谈判与合同

Our price is realistic and based on reasonable profit.我们的价格是很实际的，是根据合理的利润提出的。

If an order is placed, we'll pay the cost of the sample.

如果下了订单，我们将支付样品的费用。

I'm glad that our negotiation has come to a successful conclusion.

我很高兴我们的谈判获得圆满成功。

When shall we come to sign the contract？

我们什么时候签订合同？

Do you think it's time to sign the  contract ?

我想该签合同了吧？

Before the formal contract is drawn up we'd like to restate the main points of the agreement.

在正式签约之前，我们要重申一下协议的重点。

As some problems in the contract have not yet been solved, negotiations still need to be continued before the contract is signed.

由于合同某些问题尚未解决，所以在合同签署前仍需继续协商。

商务英语口语之投诉与索赔

The shipment i stuck in customs.

出货在海关受阻。

If you fail to make the shipment soon, we'll cancel the order.

如果你们不能近期发货，我们将取消订单。

I'd like to complain of the damaged goods.

我方由于货物被损向你方投诉。

We're sorry to say that we are dissatisfied with the state of the goods.

很遗憾，我们对商品状况不满。

Upon examination,we found the goods are not up to the standard of the sample.

经检验，我们发现货物达不到样品的标准。

The goods sent are inferior compared to the original sample.

所发送的货比原样品差。

How many are you short?

你们缺了多少？

Could you pleased send them back to us at our expense?

你能将受损的货品送还我们吗？运费由我方承担。

Who'll bear the freight?

运费由谁来承担?

We have a complaint about quality.

我们要起诉质量问题。

We have to file a claim on you.

我们不得不向贵方提出赔偿。

The goods you sent are not up to the standard.

你们发运来的货物不符合标准。

I don't think the responsibility should rest with us.

我认为责任不在我方。

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